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Type: OTHER
First_name: Annette
Last_name: Hickey
City: ****
Country: Ireland
Sole_author: yes
Title: IDENTIFYING A REVOLUTIONARY METHOD FOR RECRUITMENT WITHIN CALL CENTRES, IN AN ATTEMPT TO CURB CALL CENTRE STAFF ATTRITION
Description: Staff attrition results in high costs to business.The thesis examined and proved it's possible to evaluate a candidate using a brief exposure, or thin slice of conversation.
0029642
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